Sales (IND) : 91488 14400
Sales (USA): 26770 35359
HR: 080 2503 4302
Sales (USA): 26770 35359
HR: 080 2503 4302
IT Outsourcing & Managed Services
IT Outsourcing Services — India & USA
Unlock unparalleled efficiency by letting Procain manage your IT functions — from helpdesk support to full infrastructure management. Our expert team ensures seamless operations so your business can focus entirely on growth.
With 13+ years of experience and ISO-certified processes, we deliver cost-effective, scalable IT outsourcing solutions tailored to your organization's unique needs.
Trusted by businesses across India & the USA
AWS Select Tier Partner
Microsoft Azure Partner
ISO 27001 & ISO 9001 Certified
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Years of experience
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Projects delivered
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Certified IT experts
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Testimonials
Don't take our word, take theirs
4.5
★★★★★
Google Reviews
See all →
★★★★★
Procain boasts a truly positive work culture, and their customer service is outstanding.
★★★★★
Talented, driven, involved and empathetic team of IT professionals.
★★★★★
Very professional with great work ethics! Highly recommend Procain services.
★★★★★
I have partnered with Procain since 2014. Their solution orientation, reliability and focus on customer relationships is what makes this a solid, long-term partnership.
★★★★★
We have been associated with Procain for more than 5 years. Very friendly, dedicated and accountable team. They helped us set up the IT infra from scratch.
★★★★★
Always on top of IT infra and security matters with utmost priority. Definitely recommend Procain for IT Infra and Security services.
★★★★★
Procain has been more of a partner than a vendor. A valued friend indeed!
★★★★★
The solution was so perfect and cost-effective! Post sale support was amazing. We could just sit back and relax, knowing our network was in safe hands.
4.5 ★★★★★
Google Reviews
See all →
★★★★★
Procain boasts a truly positive work culture, and their customer service is outstanding.
★★★★★
Talented, driven, involved and empathetic team of IT professionals.
★★★★★
Very professional with great work ethics! Highly recommend Procain services.
★★★★★
I have partnered with Procain since 2014. Their solution orientation, reliability and focus on customer relationships is what makes this a solid, long-term partnership.
★★★★★
We have been associated with Procain for more than 5 years. Very friendly, dedicated and accountable team. They helped us set up the IT infra from scratch.
★★★★★
Always on top of IT infra and security matters with utmost priority. Definitely recommend Procain for IT Infra and Security services.
★★★★★
Procain has been more of a partner than a vendor. A valued friend indeed!
★★★★★
The solution was so perfect and cost-effective! Post sale support was amazing. We could just sit back and relax, knowing our network was in safe hands.
How Procain can help you
Our IT Outsourcing Services
From day-to-day helpdesk support to full infrastructure management — we handle your IT so you can focus on your business.
Service Delivery
We deliver agreed IT services in strict accordance with your SLAs — meeting performance metrics and quality standards defined in your contract, every time.
Project Management
We manage and coordinate IT projects end-to-end, ensuring they are delivered on time and within budget with regular progress updates to your team.
Staffing & Resource Management
We recruit, train, and manage skilled IT professionals for your projects — ensuring the right number of resources are always available to meet your requirements.
Security & Compliance
We implement and maintain robust security measures to protect your data and systems, ensuring full compliance with relevant industry regulations and standards.
Infrastructure Management
Full management and maintenance of your IT infrastructure — servers, networks, and databases — including upgrades, monitoring, and ensuring resource availability.
Helpdesk & Technical Support
We provide end-user helpdesk and technical support services that resolve issues promptly and efficiently — always meeting your SLA commitments.
Communication & Collaboration
We establish effective communication channels to address concerns, provide updates, and continuously align our services with your evolving business needs.
Risk Management
We identify potential risks to service delivery and implement proactive mitigation strategies — working collaboratively with your team to manage and address shared risks.
Reporting & Documentation
Regular reports on service performance covering key metrics and achievements, plus thorough documentation of processes, procedures, and configurations.
Innovation & Strategic Guidance
We offer innovative solutions and technology insights to help you achieve strategic goals — keeping you ahead of trends that could impact your business.
Why choose Procain
How Our IT Outsourcing Services Benefit You
From cost savings to faster delivery, here's what you gain when Procain manages your IT operations.
01
Cost-Effective
Avoid significant upfront investments in IT infrastructure and eliminate the overhead of hiring in-house staff. Benefit from predictable budgeting and measurable cost savings from day one.
02
Access to Specialized Skills
Tap into a global pool of highly skilled IT professionals and specialized expertise that may not be available in your local market — without the cost of recruiting and retaining them full-time.
03
Focused Expertise
Our teams specialize in specific technologies and industry domains, giving you access to focused, up-to-date expertise that generalist in-house teams rarely provide.
04
Focus on Core Business
By outsourcing non-core IT functions, your internal teams can redirect time and attention to core business activities — fostering innovation and accelerating business growth.
05
Flexibility & Scalability
Scale your IT operations up or down quickly in response to changing business needs — without the challenges of hiring, onboarding, or laying off in-house staff.
06
Faster Time-to-Market
Access to a larger talent pool and specialized expertise leads to faster development and deployment of IT solutions — reducing time-to-market for your products and services.
IT Resourcing Solutions
Key IT Roles We Provide
The backbone of your organization deserves the best. Our IT infrastructure professionals ensure your systems run seamlessly and efficiently.
Infrastructure Architects
Design and oversee IT systems for scalability, efficiency, and alignment with business goals.
Systems Administrators
Maintain and manage IT systems to ensure optimal performance and availability.
Server Administrators
Install, configure, and maintain Linux and Windows servers for reliable IT operations.
IT Operations Managers
Oversee day-to-day IT operations and ensure smooth service delivery across your organization.
Network Engineers
Ensure reliable connectivity and secure data communication across your infrastructure.
Storage Engineers
Deliver secure and efficient data management across your storage environment.
Virtualization Engineers
Optimize resource utilization through virtualization strategies and best practices.
Desktop Support Engineers
Support end users and keep your team productive with responsive on-site and remote support.
Data Center Administrators
Manage physical and virtual resources of your data centers efficiently and securely.
IT Asset Managers
Track and manage IT assets throughout their full lifecycle to maximize value and reduce waste.
Backup & Recovery Specialists
Ensure data integrity and rapid recovery during outages or disasters with tested backup strategies.
Ready to Streamline Your IT Operations?
Talk to our IT outsourcing experts and get a tailored plan for your business — at no obligation.
Get in Touch →
Dependable partner for all your Information Security and IT Infrastructure Management Services requirement.