Network and servermanagement
Monitored around the clock, configured properly, patched on schedule and sized for what is coming.
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Our approach to network and server management
Monitored, patched
and kept running.
We watch your networks and servers around the clock, apply the patches, tune performance and plan capacity, acting on the early signals rather than waiting for users to call.
What’s included
What the service covers
Both halves of the estate, managed by one team.
Continuous monitoring
Network and server performance watched constantly, with pre-emptive action on the early signals.
Configuration management
Devices and servers configured to a known standard, with changes controlled and documented.
Security management
Firewalls, encryption, intrusion detection, access control and patching, kept current.
Performance tuning
Bottlenecks found and resources reallocated before they turn into a complaint.
Capacity planning
Scalable designs sized against real growth, so infrastructure keeps up with the business.
Backup and recovery
Disaster recovery procedures documented and tested, not assumed to work.
Why Procain
One team for
the whole stack.
Network and servers under one contract, so nothing sits between two vendors.
SLAs in the contract
Availability and response times agreed, reported and enforceable.
24/7 response
Round-the-clock monitoring with people who can act, not just an alert that queues until morning.
Documented estate
Configurations, changes and procedures recorded, so knowledge does not leave with an engineer.
Vendor handling
We manage hardware vendors and support contracts, including chasing them when something fails.
By the numbers
Procain in numbers
Figures across the estates we currently run.
Reviews
Top rated on Google
Reviews from clients whose systems we run.
“Thank you for consistently upholding transparency as a fundamental principle in our partnership. Your dedication to clear and honest communication is commendable.”
“Always on top of IT infra and security matters with utmost priority. Senthil’s team at Procain is amazing. Would definitely recommend Procain for IT Infra and Security services.”
“I have partnered with Procain consulting as a consultant and as a customer since 2014. Their solution orientation, reliability and focus on customer relationships is what makes this a solid, long-term partnership.”
Insights
Guides and articles
Monitoring that predicts outages
The signals worth alerting on, and the ones that just make noise.
Testing disaster recovery properly
Why an untested recovery plan is not a recovery plan.
Configuration drift on the network
How devices quietly stop matching the standard, and what it costs.
Contact
Tell us what you need managed.
Describe the problem. You will get a plan, not a pitch.
- Response within one business day
- NDA available before any detailed discussion
- We assess before we quote
Talk to an expert
Fill in the details and our team will reach out within one business day.